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Orbi Satellite RBS50 Pulsing White Forever
Hello. Last night I realized that my Orbi satellite was not connected, so I attempted a reset on both the router and satellite mutiple times, and now, the satellite keeps pulsing white, never connect...
Just updating to say I've replaced the hardware via the shop I bought it from (JB-HiFi Carindale FTW!) and am now full armed and operational.
I've set up the new router and satellite and updated the firmare in both to V2.0.0.74. I'm not bold enough to update them manually to V2.1.1.16 yet though.
Good luck to everyone stuck in the eternal booting state.
Bayers, based on your description, you have a different issue. Mine NEVER turns magenta. It has not stopped blinking white. Not after power cycle, not after factory reset.
I had the same issue earlier. The trick seemed to be to push the reset button on affected devices for a full minute (40-60 seconds) and let them boot up fully (~2 minutes or so). After this, my device kept blinking white aswell, but this time I could continue with the setup, find my satellites and get everything up and running. You may need to push the Sync button on your satellite (reps say for up to 10 seconds), while a quick push on the router should be enough. I did this until the setup found my satellite (could take a few tries).
This has worked for a few others aswell, give it a try!
Still not working.
Inserting the paper clip into Reset hole while Power is ON does NOT do anything (Satellite keeps flashing WHITE forever).
But now when I power OFF and then back ON WHILE holding down the paper clip in the Reset hole, the unit powers on and the power LED goes into flashing RED forever. After some research, I figured out that this means the firmware is corrupt.
I have read some other posts in this forum where people cleared and updated the firmware on the Satellite via "IP address", but I can't find a step-by-step instructions on how to do this on a Satellite. Can someone provide this information?
Thanks in advance.
Hello Takobass
You can try and connect a pc to the unit via ethernet and then try to connect to the unit with either 192.168.1.250 or 192.168.1.1 and see if it will let you log in from there you can do a manual update of the firmware after you download it to your pc from the support site.
DarrenM
I'm in the same situation: satellite flashes white continuously.
I got my Orbi system yesterday and initially everything seemed to be working but after a while I noticed the satellite (RBS50) ring LED was flashing white. The manual says this is booting but if so it never finishes booting. After pressing the power button the Power LED is solid green initially and after about 18 seconds it flashes red for a few seconds and then returns to solid green. The manual says that a flashing red Power LED indicated the firmware is corrupted but it doesn't stay flashing red.
I've tried everything I can think of since then and it remains in the 'booting' state.
- I've tried the factory reset switch on both router and satellite. This works on the router but the satellite just doesn’t seem to respond to the reset switch at all, even holding it for 60 seconds or more.
- I've updated the router firmware to V2.1.1.16, can't access the satellite firmware to update it.
- I've tried connecting the satellite to the router with an Ethernet cable but this makes the satellite Power LED flash red contiuously.
- I've tried connecting the satellite to my computer with an Ethernet cable but can’t establish a connection at 192.168.1.250 or 192.168.1.1 or any of the other random addresses I tried.
My guess is that I have little alternative but to return it to the shop I bought it from unless there is something else I can try.
