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Orbi Satellite RBS50 Pulsing White Forever
Hello. Last night I realized that my Orbi satellite was not connected, so I attempted a reset on both the router and satellite mutiple times, and now, the satellite keeps pulsing white, never connect...
Just updating to say I've replaced the hardware via the shop I bought it from (JB-HiFi Carindale FTW!) and am now full armed and operational.
I've set up the new router and satellite and updated the firmare in both to V2.0.0.74. I'm not bold enough to update them manually to V2.1.1.16 yet though.
Good luck to everyone stuck in the eternal booting state.
I'm in the same situation: satellite flashes white continuously.
I got my Orbi system yesterday and initially everything seemed to be working but after a while I noticed the satellite (RBS50) ring LED was flashing white. The manual says this is booting but if so it never finishes booting. After pressing the power button the Power LED is solid green initially and after about 18 seconds it flashes red for a few seconds and then returns to solid green. The manual says that a flashing red Power LED indicated the firmware is corrupted but it doesn't stay flashing red.
I've tried everything I can think of since then and it remains in the 'booting' state.
- I've tried the factory reset switch on both router and satellite. This works on the router but the satellite just doesn’t seem to respond to the reset switch at all, even holding it for 60 seconds or more.
- I've updated the router firmware to V2.1.1.16, can't access the satellite firmware to update it.
- I've tried connecting the satellite to the router with an Ethernet cable but this makes the satellite Power LED flash red contiuously.
- I've tried connecting the satellite to my computer with an Ethernet cable but can’t establish a connection at 192.168.1.250 or 192.168.1.1 or any of the other random addresses I tried.
My guess is that I have little alternative but to return it to the shop I bought it from unless there is something else I can try.
Just updating to say I've replaced the hardware via the shop I bought it from (JB-HiFi Carindale FTW!) and am now full armed and operational.
I've set up the new router and satellite and updated the firmare in both to V2.0.0.74. I'm not bold enough to update them manually to V2.1.1.16 yet though.
Good luck to everyone stuck in the eternal booting state.
I am giving up. I tried manually directly accessing the satellite via ethernet. Nothing works. Initiating RMA process to get a replacement.
Thanks.
Exact same situation happened to me after 2 days of setup. Satellite starts flashing, never stops. Tried all the suggestions here and am waiting on RMA from Netgear. Incidentally, support didn't even question me on this. It must be a known issue but they do not know how to solve except to replace.
Got a solution: you must flash a new firmware via tftp to the device. disconnect device from power. Push and hold the reset pin, then plug in power , while holding reset pin until led blinks red.
Download Firmware for satellite device from here
http://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.1.1.16.zip
Unzip firmware. The .img file is the firmware image.
Connect network cable from 1st lan port of satellite device to your pc or Mac. Configure manually ip on pc/Mac side 192.168.1.10 if you can ping your satellite device at 192.168.1.1 you’re in flash mode.
how to flash via tftp ? Do it this way ->
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP
After successful flashing the device automatically reboots and does load firmware. Be patient for 3 minutes.
- With respect, I should not have to go through the steps outlined to keep a recently purchased product functional. Perhaps if I had done something to the product that made it stop working in the first place. I also do not agree that I have to pay Netgear to return a non-functional unit. Therefore, boxed it back up, back to Best Buy I went and within an hour, I was back up and running again. If for some reason it happens again, I will do the same thing without spending a minute thinking about it.