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Forum Discussion

khizarkhan's avatar
khizarkhan
Follower
Apr 06, 2021

Orbi Satellite RBW30 Firmware Failed

I am trying to update the firmware on RBW30 satellite and it keeps failing. I have even tried when satellite was plugged in very close to the Orbi router. Currently it shows the following firmware ...
Luke1965's avatar
Luke1965
Tutor
Apr 07, 2021

Hi! I write from Italy and I have the same issue with the failed firmware for Satellite RBW30. The latest firmware should be the V. 2.6.2.2 and currently the satellite shows this one. But automatically is trying to download and upgrade the firmware, but it keeps failing and if i try to search new firmware from IPhone or IPad App the response is: an error occurred on searching new firmware! 

I tried to manually install the previous release V 2.6.1.6 and go fine. But when I upgraded at version V 2.6.2.2. Then the iusse returned again! I think there is a bug in the latest firmware and hope Netgear resolve it. In the meantime have you found a solution? Thanks for your reply and best regards

  • Talk2Mike's avatar
    Talk2Mike
    Apprentice
    Apr 08, 2021

    Update the satellite firmware by logging into its own web interface:

    • In the Connected Satellites section, find your satellite’s IP address.
    • Enter yoursatellite’s IP address in your webbrowser’s address bar. A login window opens.
    • Enter the same admin user name and password that you entered for the router. The satellite’s status displays.
     
    • Luke1965's avatar
      Luke1965
      Tutor
      Apr 08, 2021

      Thanks! I tried to follow your indication but when i Entermy satellite’s RBK30 IP address in my webbrowser’s address bar appear the windows but with this message: 

      401 Unauthorized

      Access to this resource is denied, your client has not supplied the correct authentication.

       

      I tried with my other Satellite RBS 20 and with Ip address in webbrowser show me the correct windows with satellite’s status display! 

      Can you help me to resolve? Regards 

      • Talk2Mike's avatar
        Talk2Mike
        Apprentice
        Apr 09, 2021

        Is it prompting you for a user name and password?

         

        Try using another web browser or select a private session with your current browser.

         

        The user name is normally admin and the password should be the same one you log into the router with.