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Forum Discussion

brooodie's avatar
Jan 07, 2019
Solved

Orbi Satellite RBW30 Will not connect to rest of system (RBR/S50), weird pulsing light behaviour

I have a RBR50, RBS50 and a RBW30 running in a small apartment (all latest firmware). The reason for the RBW30 is that I have a deadspot at one end of the apartment (thick brick walls) and so have th...
  • brooodie's avatar
    brooodie
    Jan 15, 2019

    Well thanks for the help I guess. I took the Orbi back to Costco for a full refund (ate the cost of the RBW30).

     

    FWIW this system is complete garbage. Aside from this issue (which might have been a hardware issue, or might have been a software issue), I had numerous issues with disconnects, forced reboots and issues with firmware upgrades.

     

    When I initially bought the router I couldn't even update the firmware, because the latest firmware I tried to apply was 'too large' in filesize. There was a max filesize for the firmware update file hardcoded into the javascript within the frontened of the portal. I only found this out by trawling through the source code to see why I coudln't apply the firmware update (the error was a generic failure). I had to figure out that I needed to manually update to an intermediate firmware (one that was smaller than this arbitrary cap) in order to then update to the latest firmware. A non technical user would have had NO CHANCE of figuring this out.

     

    I'll never buy a Netgear product again in my life, the software around this product is a complete joke, from the dated portal that looks like an iteration of the same crappy software from years ago, to the lack of configuration options, and ZERO support. As a company they seem hellbent on shovelling more iterations of this crap out of the door than fixing the myriad issues with the existing ecosystem.