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Forum Discussion
seanrkelly71
Jan 09, 2017Star
Orbi Satellite resetting itself
Hello I have had an Orbi router and satellite for 2 weeks and finding that the satellite resets itself once or twice a day. With no warning my connected ethernet devices all drop, satellite seems to...
- Jan 12, 2017
I think I resolved my problem (thanks to Pete's suggestion). I turned off the Dect phone which was in same room as Satellite and switched Sky Q to use ethernet instead of it's own mesh network. I've gone more than 30 hours without a Satellite reboot which is excellent!
seanrkelly71
Jan 11, 2017Star
Hi Pete thanks for your reply. I dont see any commonallity when this happens. Microwave is not being used. We have DECT phones in t he house but they havent been used in months. The Disance between the Router and Satellite is about 15 meters, router in hallway on ground floor, Satellite on 1st floor in y study. There's no walls in between when doors are open, but not line of sight either.
i ahve two other wireless networks in the house, Sonos and Sky Q, both of which work on their own mesh network.
It is becoming a challenge fo me as its impacting my work, cant afford to have unexpected dropouts when i'm on a Lync video call and wasn't getting the dropouts on my previous setup which was a single Asus 87U router.
peteytesting
Jan 11, 2017Hero
suggest you turn of those other 2 wifi networks and see if the orbi then performs as it should , you may find out a replacement orbi system may be better but first see if interference is a cause
also try looking at what wifi channels are being used by all the systems and see if you can separate them
pete