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Forum Discussion
Bandito
Dec 30, 2018Luminary
Orbi Satellite Slowdown
I continue to have problems with one Orbi satellite that after two-three days of use slows it's throughput dramatically. I can normally connect and get a full 300 Mpbs connection via the satellite, ...
FURRYe38
Dec 30, 2018Guru - Experienced User
I would contact NG support about this. If one satellite is working and the other isn't and you've already tried different things, it's just probably a bad satellite that needs to be replaced.
- BanditoDec 31, 2018Luminary
As I mentioned, I already replaced the satellite and it made no difference. The new one does the same thing as the original one did. Also, I’m not inclined to pay the support fee as there isn’t anything else that they can do to my knowledge. Netgear promises fixes in future updates and strings you along until your warranty is up and then you’re on your own.
- FURRYe38Dec 31, 2018Guru - Experienced User
SO if you turn off the the working satellite and use the new one, same thing still happens? What is the setting currently on Daisy Chain?
Try setting it for checked as enabled.
Are you using manual channels on 2.4Ghz and 5Ghz? Try 1, 6 or 11 on 2.4 and 36 thru 48 on 5Ghz.
Seems that if one satellite doesnt' work and a 2nd one doesn't, wondering if the router could be faulty...
- BanditoDec 31, 2018Luminary
Yes, exactly. The original and replacement both experience the slowdown after a couple of days in operation.
I don’t believe the router is at fault as the other satellite works at full speed and if I go and link directly to the router itself, I still get a full speed connection.
Thanks for for the suggestion. I think it’s highly unlikely to be the culprit, but it is a possibility.