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Forum Discussion
Bandito
Dec 30, 2018Luminary
Orbi Satellite Slowdown
I continue to have problems with one Orbi satellite that after two-three days of use slows it's throughput dramatically. I can normally connect and get a full 300 Mpbs connection via the satellite, ...
ekhalil
Aug 20, 2019Master
tannertanner wrote:.......
I am using Comcast cable internet for my ISP and the modem is a Motorola MB7621 DOCSIS 3.0. It is not set up as a router so I do not have a double router (nat) situation going.
.........
The Motorola MB7621 supports 24 downsteam and 8 upsteam channels. I suspect that this is a capacity issue!
If you stream video from multiple devices at once, or someone in your household engages in activities like gaming or video editing then it can be that you are consuming more channels than what the modem can handle. Do you think that this applies to your case?
If this is the case then the only thing that we could try from Orbi's side -although not straigt forward- is to reduce the tcp session timeout in Orbi and see if this will improve the situation. You can also try with another modem if you have the possibility.
tannertanner
Aug 20, 2019Aspirant
I don't see how this could be related to the cable modem as the one wired computer to the orbi naver has any speed issues and speed tests report my full internet speed directly on the router too. This issue only affects my wireless devices, and again once the slowness occurs it never recovers back to normal regardless of what is happening on my network, time of day etc. I have tested late at night when everyone in the house is asleep and there is close to zero traffic on the network. If the speed fluctuated based on use then I would be inclined to believe that could be the case but that's not how this issue manifests.
- ekhalilAug 20, 2019Master
tannertanner wrote:....... as the one wired computer to the orbi naver has any speed issues and speed tests report my full internet speed directly on the router too. .......
- Can it be that this wired coputer is the device which is occupying all the channels? :) Setting up all the sessions and not releasing them? This is just a theory but if you say that you disconnected the computer and the issue happened after restarting Orbi without this computer being connected to your system then this theory is not applicable here.
- Another question, does the issue only affect wireless devices attached to the Satellite or also those attached to the Router?
- tannertannerAug 20, 2019Aspirant
I have not tried restarting the orbi and leaving the computer unplugged so I could test that scenario. When I have unplugged the computer it was just briefly to see if it was interferring. I'm doubtfull that is the issue but I can certainly leave the wired computer unplugged and see (or connect via wifi instead of wired).
I believe the issue affects both the router and the satellite but I don't remember if I tested connected to the satellite specifically. I will test for that but I know it does affect the router for sure.
- tannertannerOct 28, 2019Aspirant
I know this is a late reply but I unplugged and turned off the wired computer so the router had no wired devices plugged in. This did not resolve the issue. The issue is not happening as frequently for me anymore (regardless of wired computer plugged in or not). It seems like it takes about 3 weeks now. But inevitably I will be limited to about 40mbps over wireless connections at some point. This is on the latest firmware. A simple router restart always resolves the problem and I am back to normal speeds (for me that is about 180mbps).