Forum Discussion

Luminary

Dec 30, 2018

Orbi Satellite Slowdown

I continue to have problems with one Orbi satellite that after two-three days of use slows it's throughput dramatically. I can normally connect and get a full 300 Mpbs connection via the satellite, ...

Troubleshooting

FURRYe38

Guru - Experienced User

Oct 28, 2019

Has a factory reset and setup from scratch been performed since last FW update?

Is the RBS directly connected to the back of the RBR or connected with a switch in between the RBR and RBS?

futureAlec wrote:
FURRYe38 :

I have just updated to the latest firmware *hoping* this would fix it bus alas, it has not. V2.5.0.38

Distance between router and satellite would be irrelevant I would think since it is wired backhaul but about 40 ft.

I am using auto, out of the box config (for the most part. See Below). No Neighbors close at all.

I enabled all of these settings and it did not change anything.

Interestingly enough... When I unplug the satellite in question I still get crappy speeds (~50mbps) until I wait (seems to potentially clear itself up after a while) or restart the main router and then it's fine.

I am very close to just going and buying into the Asus solution of buying whichever routers you like and they all work together.

futureAlec

Guide

Oct 28, 2019

Yes, I did a factory reset on both main and satellite with no change in behavior and it is connected directly, not through a switch.

FURRYe38
Guru - Experienced User
Oct 28, 2019
I just checked mine. The RBS is wire connected with 4 switches in between. Been online for 6 days now since the update.
System Uptime 06:17:45:42
Tested my iphone about 20 feet away from the RBS. Speeds are to spec. Not sure if 6 days is long enough for me to see this or not.

You might contact NG support and get some additional help and information on this...
futureAlec wrote:
Yes, I did a factory reset on both main and satellite with no change in behavior and it is connected directly, not through a switch.