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Forum Discussion

Bandito's avatar
Bandito
Luminary
Dec 30, 2018

Orbi Satellite Slowdown

I continue to have problems with one Orbi satellite that after two-three days of use slows it's throughput dramatically.  I can normally connect and get a full 300 Mpbs connection via the satellite, ...
Troubleshooting
futureAlec's avatar
futureAlec
Guide
Oct 28, 2019

Yes, I did a factory reset on both main and satellite with no change in behavior and it is connected directly, not through a switch.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 28, 2019

I just checked mine. The RBS is wire connected with 4 switches in between. Been online for 6 days now since the update.

System Uptime 06:17:45:42

Tested my iphone about 20 feet away from the RBS. Speeds are to spec. Not sure if 6 days is long enough for me to see this or not. 

 

You might contact NG support and get some additional help and information on this...

futureAlec wrote:

Yes, I did a factory reset on both main and satellite with no change in behavior and it is connected directly, not through a switch.