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Forum Discussion
McSmarte
Jun 17, 2019Tutor
Orbi satellite super slow connection - backhaul issue?
Having just upgraded my internet connection from 70Mbit to 230Mbit, I was a bit annoyed that I only got mediocre speed when sitting in my garden (~30Mbit) My friend had just bought the 3 units Orbi R...
- Jul 27, 2019
I have had great success using a firmware that was released a few weeks ago. V2.3.5.30. I now get the exact same test results on both router and satellite, around 230Mbit.
Enable Daisy-Chain Topology
Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
Enable MU-MIMO
Enable Fast Roaming
FURRYe38
Jun 27, 2019Guru - Experienced User
Any progress on this?
McSmarte wrote:Having just upgraded my internet connection from 70Mbit to 230Mbit, I was a bit annoyed that I only got mediocre speed when sitting in my garden (~30Mbit) My friend had just bought the 3 units Orbi RBK33, so I ended up getting the Orbi RBK50 with just one satellite, but a bit faster.
Newly installed it was great. Not exactly super speed in the garden, but around 80Mbit. That was ok... for a day or two.
Other units in my house started swapping to the new satellite and often when I used some of them, they just wouldn't work. It took a while to figure out that there was something wrong with the satellite, but that really seems to be the case. The units are placed some 30 feet apart, router upstairs, satellite downstairs.
It doesn't always seem to lose the connection, but it is just very very slow. I tried downloading www.google.com with wget, it took over 50 seconds and when it finally got data through, it was at 13kbit.
I have read a few other people having the same problem, but I still don't get anywhere with this.
I tried changing the settings that people seem to say have an effect:
Enable Daisy-Chain Topology (i have only 1 satellite)
Enable Implicit BEAMFORMING
Enable MU-MIMO
Enable Fast Roaming
And while it seems to work right after or the next day, the result after 2-3 days is always the same: no or very little data coming through. The RBR50 works fine, but it is the backhaul speed that seems to suffer or not work. I can't even connect to my NAS or to the routers setup page, whereas the satellite webpage displays correctly.
I have tried updating the FW version 4 times now, thinking that THIS is the one that will fix it... But no.
The information on the RBR50 is that the RBS50 is either online or not, but even if it is, no or very little data will get through. The only thing that seems to help is a power reset. Then it works really well, until next time.
Right now the units are running the latest FW available at the moment V2.3.1.60.
Right now I have attached a digital timer, which will power down the router once a day. It saves me from wanting to throw this satellite in the trash, but it's just a matter of time before that really happens.
Any good ideas? Any real support from NetGear on this? My old router is standing in a box in my office, just waiting to be reactivated.