NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nyfireman3097
Aug 20, 2017Aspirant
Orbi satellite will not connect to my router
I set my orbi and satellite 2 days ago. It was fine then last night and all day today the satellite stopped working. I opened the app checked for satellites and none found. I try to connect it got the...
- Aug 21, 2017
Hello Nyfireman3097
Do you happen to have a special character or space in your wireless password this is a known bug to make satellites disappear. If not you could try to factory reset the satellite and re sync the unit.
DarrenM
DarrenM
Aug 21, 2017Sr. NETGEAR Moderator
Hello Nyfireman3097
Do you happen to have a special character or space in your wireless password this is a known bug to make satellites disappear. If not you could try to factory reset the satellite and re sync the unit.
DarrenM
- Nyfireman3097Aug 21, 2017AspirantThanks Darren I actually did I factory reset I and took the space out and it's working great thankfully 👊🏼
- justSomeoneAug 22, 2017Aspirant
Wait... I missed the notice that a SPACE or special character is causing all this wonkiness with 12.x
Why is this not an PINNED message at the top of the forum?