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Forum Discussion

Nyfireman3097's avatar
Aug 20, 2017
Solved

Orbi satellite will not connect to my router

I set my orbi and satellite 2 days ago. It was fine then last night and all day today the satellite stopped working. I opened the app checked for satellites and none found. I try to connect it got the...
  • DarrenM's avatar
    Aug 21, 2017

    Hello Nyfireman3097

     

    Do you happen to have a special character or space in your wireless password this is a known bug to make satellites disappear. If not you could try to factory reset the satellite and re sync the unit.

     

    DarrenM