NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MeGrimlock
Jan 16, 2018Apprentice
Orbi Satellite Will Not Factory Reset?
I have an Orbi system with one extra satellite, all running the current firware V2.1.1.16. Lately, the upstairs satellite will work for periods of time, then drop all internet connection, even thoug...
DarrenM
Jan 18, 2018Sr. NETGEAR Moderator
Have you tried to move the satellite around to a new spot in the home?
DarrenM
MeGrimlock
Jan 23, 2018Apprentice
No the issue is not the location of the satellite. I have a 3 unit set up and it's been running fine for almost 2 years. My issue is one of the satellites will disconnect and stop all throughput while the other router and satellite are fine. I tried to factory reset the satellite in question and it won't factory reset. After doing the reset procedure, the satellite boots back up with all the custom settings that were previously applied, including it's custom satellite name. I wanted to know how to factory reset it.