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Forum Discussion
Orbi Satellite Will Not Factory Reset?
I have an Orbi system with one extra satellite, all running the current firware V2.1.1.16. Lately, the upstairs satellite will work for periods of time, then drop all internet connection, even thoug...
Dear people, did anyone find out already how to factory reset everything? (Router and two satellites?). Like more people did, I press the reset button until it starts to flash amber. And then nothing else happens until it simply starts again with all the old settings. I did that on just one device and on all devices. But it doesn't make any difference.. Except for a nice color light show on top of the things. But all settings remain the same.
Kind regards, and thanks in advance for the info.
Thomas
Kind regards, and thanks in advance for the info.
Thomas
What FW is currently loaded?
Try doing a factory reset from the routers web page UI? Under Advanced Tab/Backup Settings section.
Besure to clear out all browser caches. Try a different browser as well.
Kleumas wrote:
Dear people, did anyone find out already how to factory reset everything? (Router and two satellites?). Like more people did, I press the reset button until it starts to flash amber. And then nothing else happens until it simply starts again with all the old settings. I did that on just one device and on all devices. But it doesn't make any difference.. Except for a nice color light show on top of the things. But all settings remain the same.
Kind regards, and thanks in advance for the info.
Thomas
Short answer is NO, never could... until they just released a new update for the base and satellites, that took on all of my satellites including the one that would not reset or update. I did have to be patient, after the base unit updated it took two days before all the good satellites updated, then I forced the bad one by doing the unplugging, then pressing and holding the reset until the light didn't just turn yellow but flashed. Then I powered it off and then restarted it and it connected and update as well. All units now work great!
- Jfmgb! Thank you too for the quick response.. Do you know if I can update the firmware (by the way, furry, I don't know which firmware I have since I can't log in) without login?
Kind regardsDon't know, I've always had a password. Upon reset to flashing led on the power switch it may not need it. I had to hold the paperclip on the reset for about 2 mins to get to that point.
- Hi Furry,
Tnx for the quick reply. I do not have a password or so. So I cannot log in to the thing I think, without resetting it.. Or is there a way?
Kind regardsI would disconnect the router from the modem and ALL other devices accept 1 wired PC. Do the reset pin button in back, hold it until the top LED turns on Amber, then it should start to blink WHITE then pulsate slowly WHITE. If you get to this point, you should be able to log in at 192.168.1.1 or orbilogin.com and set up the router from scratch. If this fails, you'll need to contact NG support.
Kleumas wrote:
Hi Furry,
Tnx for the quick reply. I do not have a password or so. So I cannot log in to the thing I think, without resetting it.. Or is there a way?
Kind regards- Yes! It worked! Not immediately though. But after repeating the exact same thing there times.. I did get different result. Uhm.. Yes.
But it works! Thank you for your help!