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Forum Discussion
MeGrimlock
Jan 16, 2018Apprentice
Orbi Satellite Will Not Factory Reset?
I have an Orbi system with one extra satellite, all running the current firware V2.1.1.16. Lately, the upstairs satellite will work for periods of time, then drop all internet connection, even thoug...
FURRYe38
Sep 13, 2018Guru - Experienced User
What FW is currently loaded?
Try doing a factory reset from the routers web page UI? Under Advanced Tab/Backup Settings section.
Besure to clear out all browser caches. Try a different browser as well.
Kleumas wrote:
Dear people, did anyone find out already how to factory reset everything? (Router and two satellites?). Like more people did, I press the reset button until it starts to flash amber. And then nothing else happens until it simply starts again with all the old settings. I did that on just one device and on all devices. But it doesn't make any difference.. Except for a nice color light show on top of the things. But all settings remain the same.
Kind regards, and thanks in advance for the info.
Thomas
Kleumas
Sep 13, 2018Tutor
Hi Furry,
Tnx for the quick reply. I do not have a password or so. So I cannot log in to the thing I think, without resetting it.. Or is there a way?
Kind regards
Tnx for the quick reply. I do not have a password or so. So I cannot log in to the thing I think, without resetting it.. Or is there a way?
Kind regards
- FURRYe38Sep 13, 2018Guru - Experienced User
I would disconnect the router from the modem and ALL other devices accept 1 wired PC. Do the reset pin button in back, hold it until the top LED turns on Amber, then it should start to blink WHITE then pulsate slowly WHITE. If you get to this point, you should be able to log in at 192.168.1.1 or orbilogin.com and set up the router from scratch. If this fails, you'll need to contact NG support.
Kleumas wrote:
Hi Furry,
Tnx for the quick reply. I do not have a password or so. So I cannot log in to the thing I think, without resetting it.. Or is there a way?
Kind regards- KleumasSep 13, 2018TutorYes! It worked! Not immediately though. But after repeating the exact same thing there times.. I did get different result. Uhm.. Yes.
But it works! Thank you for your help!- FURRYe38Sep 13, 2018Guru - Experienced User
Make sure you walk thru the set up wizard and write down important information for safe keeping and use later on if needed.
Enjoy, :smileywink:
Kleumas wrote:
Yes! It worked! Not immediately though. But after repeating the exact same thing there times.. I did get different result. Uhm.. Yes.
But it works! Thank you for your help!
- SirSeamusJun 15, 2019Aspirant
The satellite never shows attaches to system.
The router firmware is up to date.
The router firmware is unknown since it does not attach to system.
The reset on the satellite goes from green to blinking red and back to green.
The reset on the satellite never glows amber.
The top of the salellite continues to pulsate white, forever.
- FURRYe38Jun 15, 2019Guru - Experienced User
You can update the RBS first with out conneting it to the RBR with a wired PC/Mac. Wire connecrt a PC to the RBS and wait for the PC to get an IP address. Log in to the RBS web page at 192.168.1.250. Log in admin and PW is password.
Make sure the RBS is on same version of FW as the RBR.
SirSeamus wrote:The satellite never shows attaches to system.
The router firmware is up to date.
The router firmware is unknown since it does not attach to system.
The reset on the satellite goes from green to blinking red and back to green.
The reset on the satellite never glows amber.
The top of the salellite continues to pulsate white, forever.