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Forum Discussion

GaryInEdmond's avatar
GaryInEdmond
Guide
Dec 06, 2016
Solved

Orbi satellite will not show connected devices

When I connect to my orbi satellite via 192.168.1.5, I get the normal home screen.  When I click on connected devices, I get the "please wait a moment screen" and the devices never show. This starte...
connected devices
orbi satellite
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jun 07, 2017

    Hello tsutaz

     

    Find the Ip address of those satellites in the attached devices then put that ip address into your web browser should be a 192.168.1.x address then you can see what is attached to that satellite.

     

    DarrenM

Fullmoon815's avatar
Fullmoon815
Aspirant
Dec 11, 2016

After update the Satelitte firmaware to V1.4.0.16, it fixed my problems, no more duplicate IP address, nor stealth attached device.

aguasch's avatar
aguasch
Guide
Jan 07, 2017

I experience this problem on both the .16 and .34 firmware.  I connect directly to the ORBI Sat and the main screen shows devices are connected. However, when I click on "Connected Devices" it spins and does not display any data.  I have tried on EDGE, IE11 and Chrome so it is not a browser problem.

 

This is a good product and it is a shame that Netgear does not do a better job of cleaning up their software.  I also wish they would fix the Genie App to work properly with the ORBI.