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Forum Discussion
GaryInEdmond
Dec 06, 2016Guide
Orbi satellite will not show connected devices
When I connect to my orbi satellite via 192.168.1.5, I get the normal home screen. When I click on connected devices, I get the "please wait a moment screen" and the devices never show. This starte...
- Jun 07, 2017
Hello tsutaz
Find the Ip address of those satellites in the attached devices then put that ip address into your web browser should be a 192.168.1.x address then you can see what is attached to that satellite.
DarrenM
aguasch
Jan 07, 2017Guide
I experience this problem on both the .16 and .34 firmware. I connect directly to the ORBI Sat and the main screen shows devices are connected. However, when I click on "Connected Devices" it spins and does not display any data. I have tried on EDGE, IE11 and Chrome so it is not a browser problem.
This is a good product and it is a shame that Netgear does not do a better job of cleaning up their software. I also wish they would fix the Genie App to work properly with the ORBI.
GaryInEdmond
Jan 08, 2017Guide
I experienced the problem with multiple browsers in previous versions, however, the problem went away in version .34.
- aguaschJan 08, 2017GuideThrough some trial and error, I discovered this problem only occurs when another condition occurs where odd MAC addresses are displayed in connected devices. See this thread for more details https://community.netgear.com/t5/Orbi/Access-control-page-always-shows-one-deviced-blocked/m-p/1204081#M2776