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Forum Discussion
Orbi Satellite won't connect after power outage
Every time the power goes out, the satellite wont reconnect with base. I have even plugged it in next to the router (litterally 1 inch away) still wont sync. Then after a few days of trying to rest...
RBR50 Orbi Router>RBS50 Orbi Satellite
Firmware for both:
v2.3.1.44
Xfinity/TG1682G
2400sq ft Distance betwen router and satellite 15 feet (but ive had same issue with them an inch apart)
What mode is your modem operating in? Router or Modem only? This is a modem/router combo unit:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
15 feet is too close between the RBR and RBS. 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
You can also try upgrading FW to v60 as well if the factory reset on the RBS doesn't resolve this.
pmjoen wrote:
RBR50 Orbi Router>RBS50 Orbi Satellite
Firmware for both:
v2.3.1.44
Xfinity/TG1682G
2400sq ft Distance betwen router and satellite 15 feet (but ive had same issue with them an inch apart)
I've tried almost everything you stated with no real improvements. Is there a way to pull the local satellite logs?
ghostdog1 wrote:
I've tried almost everything you stated with no real improvements. Is there a way to pull the local satellite logs?
Just for information gathering, what have you tried so far?
Yes, you can look at Satellite local logs via telnet. Please refer to this link on how to access debug and enable telnet. You can also enable debug log to capture more information on that Satellite in the debug.htm page. The local logs can be found in /tmp/log/ directory.
