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Forum Discussion
walkerx
Feb 24, 2019Guide
Orbi Satellites connection
I have my orbi satellites connected via ethernet, yet one always wants to connect wirelessly.
will there be a reason why it wants to connect wirelessly even though it should be connecting via e...
- Feb 25, 2019
I've already contacted amazon and they are sending out a replacement system
walkerx
Feb 24, 2019Guide
FURRYe38 wrote:
What is the Mfr and model# of the ethernet switch if one is in the configuration.
Is Daisy Chain disabled?
Do the following in the same room as the Orbi base router:
When connecting the satellites via wired back haul, connect 1 satellite first via wireless, then once you get the BLUE led on top of the satellite, connect the LAN cable between the satellite and Orbi router. Wait for up to 5 minutes for the top LED to turn BLUE.
Don't do any IP address reservation. Just see if the satellite gets to this point and check the status. Sometimes the status in the UI takes a bit to refresh.
For normal IP address reservations, typically these are done with IN the default IP address pool. Static IP addresses are done outside of the default IP address pool which are done ON devices, not on the router.
walkerx wrote:
I have my orbi satellites connected via ethernet, yet one always wants to connect wirelessly.
will there be a reason why it wants to connect wirelessly even though it should be connecting via ethernet for the backhaul.
One is a HP ProCurve 1810G - 8 GE and the other is a Zyxel GS1900-24E, both currently in unmanaged mode, so nothing to with vlans or managed configuration.
As per my post above daisy chain is disabled
Amazon have offered to replace, so I'm not messing about much more with this especially as the other satellite is working fine, its only 1 satellite that is not
Previously IP address reservation was done outside of the dhcp range, not inside, even microsoft only changed it for their products when they done server 2008 r2, prior to that they used outside of the range for reservations. You will also find a lot of companies still work that way where the reserved ip's are out of the dhcp range.
FURRYe38
Feb 24, 2019Guru - Experienced User
Your two switches are non Un-Manged, they are Managed:
https://www.zyxel.com/support/DownloadLandingSR.shtml?c=gb&l=en&kbid=M-01602&md=GS1900-24E
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c02563753
If you can connect the satellite direct with the Orbi router to test to see if the satellite connects via wired cable and remains. Then you can see if the satellite is good. If it does connect and remain, then the issue will be how it's connected thru these managed switches.
Any and ALL IGMP Protocols should be disabled on these switches as this seems to cause problems with Orbi and wired connections with satellites.
Maybe however for most home networking environments, reserved is within and static are outside only. Keeps things simple and this works.Any other configurations may work or cause problems. However lets keep things simple first. Anything after that, will be up to you.
walkerx wrote:
FURRYe38 wrote:
What is the Mfr and model# of the ethernet switch if one is in the configuration.
Is Daisy Chain disabled?
Do the following in the same room as the Orbi base router:
When connecting the satellites via wired back haul, connect 1 satellite first via wireless, then once you get the BLUE led on top of the satellite, connect the LAN cable between the satellite and Orbi router. Wait for up to 5 minutes for the top LED to turn BLUE.
Don't do any IP address reservation. Just see if the satellite gets to this point and check the status. Sometimes the status in the UI takes a bit to refresh.
For normal IP address reservations, typically these are done with IN the default IP address pool. Static IP addresses are done outside of the default IP address pool which are done ON devices, not on the router.
walkerx wrote:
I have my orbi satellites connected via ethernet, yet one always wants to connect wirelessly.
will there be a reason why it wants to connect wirelessly even though it should be connecting via ethernet for the backhaul.
One is a HP ProCurve 1810G - 8 GE and the other is a Zyxel GS1900-24E, both currently in unmanaged mode, so nothing to with vlans or managed configuration.
As per my post above daisy chain is disabled
Amazon have offered to replace, so I'm not messing about much more with this especially as the other satellite is working fine, its only 1 satellite that is not
Previously IP address reservation was done outside of the dhcp range, not inside, even microsoft only changed it for their products when they done server 2008 r2, prior to that they used outside of the range for reservations. You will also find a lot of companies still work that way where the reserved ip's are out of the dhcp range.
- walkerxFeb 24, 2019Guide
FURRYe38 wrote:
Your two switches are non Un-Manged, they are Managed:
https://www.zyxel.com/support/DownloadLandingSR.shtml?c=gb&l=en&kbid=M-01602&md=GS1900-24E
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c02563753
If you can connect the satellite direct with the Orbi router to test to see if the satellite connects via wired cable and remains. Then you can see if the satellite is good. If it does connect and remain, then the issue will be how it's connected thru these managed switches.
Any and ALL IGMP Protocols should be disabled on these switches as this seems to cause problems with Orbi and wired connections with satellites.
Maybe however for most home networking environments, reserved is within and static are outside only. Keeps things simple and this works.Any other configurations may work or cause problems. However lets keep things simple first. Anything after that, will be up to you.
walkerx wrote:
FURRYe38 wrote:
What is the Mfr and model# of the ethernet switch if one is in the configuration.
Is Daisy Chain disabled?
Do the following in the same room as the Orbi base router:
When connecting the satellites via wired back haul, connect 1 satellite first via wireless, then once you get the BLUE led on top of the satellite, connect the LAN cable between the satellite and Orbi router. Wait for up to 5 minutes for the top LED to turn BLUE.
Don't do any IP address reservation. Just see if the satellite gets to this point and check the status. Sometimes the status in the UI takes a bit to refresh.
For normal IP address reservations, typically these are done with IN the default IP address pool. Static IP addresses are done outside of the default IP address pool which are done ON devices, not on the router.
walkerx wrote:
I have my orbi satellites connected via ethernet, yet one always wants to connect wirelessly.
will there be a reason why it wants to connect wirelessly even though it should be connecting via ethernet for the backhaul.
One is a HP ProCurve 1810G - 8 GE and the other is a Zyxel GS1900-24E, both currently in unmanaged mode, so nothing to with vlans or managed configuration.
As per my post above daisy chain is disabled
Amazon have offered to replace, so I'm not messing about much more with this especially as the other satellite is working fine, its only 1 satellite that is not
Previously IP address reservation was done outside of the dhcp range, not inside, even microsoft only changed it for their products when they done server 2008 r2, prior to that they used outside of the range for reservations. You will also find a lot of companies still work that way where the reserved ip's are out of the dhcp range.
If you read my post, it says they are currently running in an un-managed configuration not a managed configuration. This means I've not enabled any of the managed setup (ie vlans, qos, port management, etc, etc) - they are currently running as a bog standard switch.
IGMP is disabled as don't need it as not using IPTV (ie BT TV) as use Sky Q
As in my post earlier (not showing image so have attached it) you will see that it states that ip reservation must be outside of the dhcp range which is what i've done so know which ip they will always be on, seeing you can't set the satellites with a static IP
- FURRYe38Feb 24, 2019Guru - Experienced User
Do the satellites connect directly to the Orbi base with out the switches or IP address reservations being configured?
Can you put the one satellite on the same line as the other satellite to see how it connects?
Also swap satellite positions with the other working satellite. Does the problem follow?
- walkerxFeb 24, 2019Guide
FURRYe38 wrote:
Do the satellites connect directly to the Orbi base with out the switches or IP address reservations being configured?
Can you put the one satellite on the same line as the other satellite to see how it connects?
Also swap satellite positions with the other working satellite. Does the problem follow?
This comment, suggests you've not read any of the posts as i've mentioned further up after initial tests the problem moves with the satellite.
Even with the satellite in same room so can do the other checks and it won't connect wirelessly to the main orbi, even tried resyncing the unit. It just displays solid magenta
If I then plugin using wired connection either via switch or direct to orbi router, it goes blue and then connected and shows in the browser as connected via 5G.
This suggests to me that the satellite has a fault