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Orbi satellites do not connect anymore
Hi All, Till yesterday my Orbi's worked fine, i have two indoor satellites and one outdoor satellite. Now i seems that the router cannot connect with the satellites. I tried rebooting, manual syn...
Hi all,
I returnened the Orbi set and got a new set. The old set was faulty. I connected the new set, there were no problems.
Thank you all for your help.
Try a factory reset on the RBR and ALL RBS. Bring the RBS near the RBR and try to add them, 1 at a time. 6-10feet.
Let us know if this works, if so, then place the RBS back in there remote locations.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
FURRYe38 wrote:Try a factory reset on the RBR and ALL RBS. Bring the RBS near the RBR and try to add them, 1 at a time. 6-10feet.
Let us know if this works, if so, then place the RBS back in there remote locations.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
any comment on the FW numbers??
RBSY FW version will differ from RBR/RBS. Depending upon the mode. Most recent version doesn't match up with RBR/RBS. Doesn't seem to keep in line with RBR/RBS versions. Just as long as the RBSY is using the latest version available.
RBR/RBS has v2.5.1.8 for manual update if they choose to manually update here.
That's right...the OP has the OUTDOOR device. :smileyhappy:
Hi,
Thank you for you're response. I will try it now.The factory reset, where can i find that option? Or is it the little hole in the back of eache device?
Yes, press the reset button on each device for 15 seconds then release.
Well i tried two times, first in unplugged all the sats. Next i plugged one sat in. I did a reset on both the router and the sat and waited till both came up and the sat was solid white.
Next i tried to add a sat with the web interface of the router, pressed the sync button on the sat and then in the web interface.
The sat turns solid blue, buth i cannot seem to find it in the app or in the web interface.
The result was both times not ok, no sat was added.
Futhermore i notched something strange, see the picture (5 G Kanaal (channel), this seems off right?) After a reboot it sayed the same (strange charachters).
Any other sugesstions?
