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Forum Discussion
n19htmare
Jan 09, 2020Aspirant
Orbi satellites [RBS50] dropping connection
Dear Netgear. I have one Orbi router [RBR50] and 2 Orbi satellites [RBS50] in a Daisey chain. The backhaul status is always 'good' in the settings. Every few days the connection to satellites s...
FURRYe38
Jan 14, 2020Guru - Experienced User
What happens if you swap RBS around in the chain?
Has a factory reset and setup from scratch been performed since the FW update?
n19htmare
Jan 15, 2020Aspirant
Trying that now. Will let you know how I get on.
- FURRYe38Jan 15, 2020Guru - Experienced User
:smileywink:
- n19htmareJan 17, 2020Aspirant
No joy. I find that it's okay on 5ghz backhaul but problems happen when it moves to 2.4Ghz backhaul. Strange thing is that on 5Ghz backhaul has good connection so dont know whn it falls back to 2.4ghz in the first place.
Also tried using as an AP but still has the same problem with satalite dropping when the backhaul is 2.4Ghz.
Not sure what to try next?
- FURRYe38Jan 17, 2020Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Has a factory reset and setup from scratch been performed since last FW update?