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Forum Discussion
Orbi says zero satellites connected... But have Ethernet
Bought a package with the rbr20 router and 2 satellites. The satellites are connected to Ethernet as well, so it is doubly confusing why it can't see them. None of the units have lights on, which is...
Have you synced the Satellites with the Router?
Syncing is done by pressing the Sync button on the Satellite and on the Router and waiting few minutes until the top ring LED on the Satellite turns blue.
Syncing is done by pressing the Sync button on the Satellite and on the Router and waiting few minutes until the top ring LED on the Satellite turns blue.
- Yes, and the lights pulsed white for a while, and then extinguished again.
- And I can connect to the satellites, and the internet works, but when I try to open the app, it says problems connecting to network.
- Please login to the Router using a web browser in a computer.
Browse to orbilogin.com and check the status of the Satellites under “Attached Devices”. Let’s start from there and then see what the issue is with the Orbi app.