Forum Discussion

Jemill00's avatar
Jemill00
Aspirant
Nov 01, 2020
Solved

Orbi Secure Device Connection

I've been using my RBR50 and Satellite for several months and suddenly a couple devices stopped connecting to the secure side of the router. My Honeywell thermostat and Furbo (dog camera/treat launch...
  • Jemill00's avatar
    Jemill00
    Nov 01, 2020

    Firmware is V2.7.1.60 and was just upgraded after the issue started.  It did fix it.

    I have engaged the Furbo support and the advised me to separate the 2.4 and 5GHz channels to connect directly to 2.4, 

     

    Thanks

     

     

Jemill00's avatar
Jemill00
Aspirant
Nov 01, 2020

Firmware is V2.7.1.60 and was just upgraded after the issue started.  It did fix it.

I have engaged the Furbo support and the advised me to separate the 2.4 and 5GHz channels to connect directly to 2.4, 

 

Thanks

 

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 01, 2020

Ok. 

Enjoy.