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Forum Discussion
Orbi service reduced suddenly - maybe licenses
Up until two weeks ago my Orbi RBR50 and sattelite worked perfectly. Firware updated, security was great and I could see which devies were connected at each level in either 5 or 2.4 mhz. The RBR5...
The Orbi itself requires no license. Mine is over two years old and I have never paid any sort of license fee.
If you activated Armor and/or Disney Circle when the Orbi was set up, those products have a "trial period" and will cease working after the trial unless you subscribe to those services. I never activated them, so I have no personal knowledge about how they notify the customer that the trial period has expired.
There are community forums specifically for the Armor and Circle features:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
There is also a forum for the Orbi "app":
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Are you able to access the Orbi web interface? (http://orbilogin.net)