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Forum Discussion
bhurt
Mar 10, 2019Aspirant
Orbi settings for nest protect
I cannot get my Nest Protects to connect to my Orbi router. I have tried every suggestion on the message boards and the Nest websites. I tried talking with Nest support but it was not helpful. I am ...
ekhalil
Mar 10, 2019Master
Likely, this is because Nest Protect devices use only the 2.4 GHz band and require that the smart phone that you use for activating the devices is also connected to the 2.4 GHz band. This is a limitation in the procedure that Nest uses for the activation and not in Orbi!
You can come around this limitation in different ways, one of them is to temporarily disable the 5 Ghz band in Orbi.
There is no settings in Orbi to disable a wifi radio band. You need to use telnet to do this. Please follow the following steps to temporarily disable the 5 GHz band:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the following command to temporarily disable 5 GHz band:
- root@RBR50:/# ip link set down dev $(config get wl5g_NORMAL_AP)
- Do the device settings that you want to do, then enable the 5 GHz band again using the following command:
- root@RBR50:/# ip link set up dev $(config get wl5g_NORMAL_AP)
bhurt
Mar 10, 2019Aspirant
Thank you for your response. I am trying to complete your steps but I don't know how to do this one: "Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above"
- ekhalilMar 10, 2019Master
bhurt wrote:
Thank you for your response. I am trying to complete your steps but I don't know how to do this one: "Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above"
What computer OS do you use, Windows or Mac?
If you use Windows, just open the Command Prompt and type the following:
> telnet 192.168.1.1 (or use the IP address of Orbi)