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Forum Discussion
braz99
Aug 21, 2019Aspirant
Orbi Setup Help
I am having issues with setup and it seems like I am chasing my tail. Here is what I have and some particulars on placement and house. AT&T Uverse 1000 BGW210-700 > RBR40 > 2 Satellite RBS20 Se...
plemans
Aug 21, 2019Guru - Experienced User
I'm in agreement with CrimpOn . the space you are in isn't a large space. The orbi's require a minimum of 30 ft in between the router and the satellites. If your house is only 47ft long, a router and single satellite should over the whole area. If they're to close they'll interfere with each other and it throws off the Orbi's device and band steering. Try actually moving the 1 satellite further away and shutting off the 2nd one to see how it works. Also, when your phone is moving from router to satellite, it sometimes takes a bit before the Orbi setup switches the phone from 2.4ghz to the 5ghz channel. Being stuck on 2.4ghz slows your speeds dramatically.
braz99
Aug 21, 2019Aspirant
plemans wrote:I'm in agreement with CrimpOn . the space you are in isn't a large space. The orbi's require a minimum of 30 ft in between the router and the satellites. If your house is only 47ft long, a router and single satellite should over the whole area. If they're to close they'll interfere with each other and it throws off the Orbi's device and band steering. Try actually moving the 1 satellite further away and shutting off the 2nd one to see how it works. Also, when your phone is moving from router to satellite, it sometimes takes a bit before the Orbi setup switches the phone from 2.4ghz to the 5ghz channel. Being stuck on 2.4ghz slows your speeds dramatically.
Thanks for the response! I totally misunderstood the 30 ft thing. I read so many post before posting I guess I got confused. I thought the maximum distance was 30 ft not minimum distance. That is my bad.
As for the phone, I totally get that and understand that part. I was only testing with a laptop and checked every time that I was connected at 5ghz, but I have noticed that with my phone while I have been testing.
- braz99Aug 23, 2019Aspirant
Update:
So I tried all the suggestions and did not get improved signal. The only way I get deceit signal is with just one Orbi, the RBR on. Anytime I add a RBS no matter where i put it in the house or where I am in the house, if i am connected to that RBS my speed is in the 50-70's mbps. Connected to the RBR I am at 250-400 mbps depending on location.
Not sure what my next step will be since even with just the AT&T router I am getting the 250-400 mbps.
Thanks again for everyone's help.
- plemansAug 23, 2019Guru - Experienced User
If you hardwire into the orbi satellite, what speeds do you get? If you can get the full speeds with it hardwired.
when you're only getting the 50-70mbps with connection to the satellite, which band are you connected to?
- braz99Aug 23, 2019Aspirant
plemans wrote:If you hardwire into the orbi satellite, what speeds do you get? If you can get the full speeds with it hardwired.
when you're only getting the 50-70mbps with connection to the satellite, which band are you connected to?
I checked the hardwired part first to make sure I had good signal. It was in the 800's hardwired to the RBR. So I know my signal hitting the RBR is good.
My testing laptop is connected to 5 GHz. I check that every time before I test to make sure I am comparing apples to apples.
EDIT: the one thing I haven't done and will have to set the Orbis back up is to hardwire into the satelite and see what speed I get just for kicks.