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Forum Discussion
Framedtrash
Feb 17, 2019Guide
Orbi speed test not working
Hi, Have just purchased and setup my orbi RB550, every thing is working apart from the speed test and the QOS. When ever I try to run a speedtest it fails to run, Have rebooted all devices have t...
randomousity
Feb 17, 2019Luminary
Try factory reseting the Orbi. Also, check that your firmware is up-to-date.
- FramedtrashFeb 17, 2019GuideHi,
Have just done a factory reset and the result is the same it's not working.
It's running the latest FW- ekhalilFeb 17, 2019MasterWhat message or error do you get when it doesn’t work?
- FramedtrashFeb 17, 2019GuideHi,
On the Android app it just says "Could not connect" and on the web GUI it says "The Speedtest fails to detect the bandwidth, please check your Internet connection or try again later."
My internet is working fine with lots of devices working so not sure what is wrong ??