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Forum Discussion
jamckeon88
Sep 09, 2020Aspirant
Orbi: STAY AWAY!!
I got this router with one satellite yesterday. This morning when I go to log into my ATT account to pay my bill... I’m redirected to this ( see attached picture) Come to find out this happens anytim...
- Sep 10, 2020
This is not a Orbi nor a security or hacking malware issue!!!
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
There a built in router here? If so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Mstrbig
Sep 10, 2020Master
jamckeon88 wrote:
I got this router with one satellite yesterday. This morning when I go to log into my ATT account to pay my bill... I’m redirected to this ( see attached picture)
Come to find out this happens anytime I go to a website that asks for login information. My old router does not do this and it doesn’t happen when I use cellular data. WTF is this? Did this thing come infected with malware, pretty much straight out of the box? Was it included in the firmware update? What a joke. I knew I was in trouble when I had to download an app just to use this thing.
Did you purchase the new? If not I suggest factory resetting it before you do anything.
If new, do not setup Armor or Circle, as that may be your issue.
I can vouch that the Orbi line is one of the best available. So your issue is propably related to settings.