NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
doesorbiwork
Apr 03, 2019Tutor
Orbi stopped working after the "update"
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
- Apr 03, 2019
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Try a full factory reset and setup from scratch. Walk thru the set wizard.
doesorbiwork wrote:
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
michaelkenward
Apr 03, 2019Guru - Experienced User
If you tell people here what the problem and is and what Orbi hardware you have, maybe someone can help you out.
It could be quicker than going through official channels. The users whop chip in here are all round the world. No "dead spots" when they go home to sleep.