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Forum Discussion
doesorbiwork
Apr 03, 2019Tutor
Orbi stopped working after the "update"
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
- Apr 03, 2019
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Try a full factory reset and setup from scratch. Walk thru the set wizard.
doesorbiwork wrote:
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
doesorbiwork
Apr 03, 2019Tutor
Responded in detail in two other threads.
Support just told me to reset - which I already did multiple times.
As near as I can tell I need to log into the Netgear site with the orbi to see my firmware - Orbi doesn't do that. I'm currently connecting through an old Netgear router.
FURRYe38
Apr 03, 2019Guru - Experienced User
Ok.
- Chuck_MApr 04, 2019Mentor
I am not sure why the original post was made.
We are not Netgear employees.
We are here only because we try and help others. Whining doesnt describe a problem we can solve.
I suspect #OP had no one to complain to, so he picked us.
Go vent somewhere else -- we also arent psychologists. (well maybe FURRYe38 is)
- FURRYe38Apr 04, 2019Guru - Experienced User
Some poeple just have to vent. :smileytongue:
Chuck_M wrote:
I am not sure why the original post was made.
We are not Netgear employees.
We are here only because we try and help others. Whining doesnt describe a problem we can solve.
I suspect #OP had no one to complain to, so he picked us.
Go vent somewhere else -- we also arent psychologists. (well maybe FURRYe38 is)
- michaelkenwardApr 04, 2019Guru - Experienced User
FURRYe38 wrote:
Some poeple just have to vent. :smileytongue:
Some people should not be allowed anywhere near network hardware.