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Forum Discussion
AussieCJ7
Jan 09, 2020Aspirant
Orbi stops fowarding traffic
This thread is out of pure frustration with terrible support from Netgear, and hopefully will allow others considering orbi not to make the same mistake Orbi has a critical software defect that b...
CrimpOn
Jan 09, 2020Guru - Experienced User
I have suspected that very short DHCP lease times could create this kind of problem for some time. MY ISP uses a 24 hour lease, which gives the Orbi 12 hours to renew the lease before going into a panic. If an ISP has thousands of customers with 7 minute renew times, I would suspect that plenty of these customers would be having this problem. Since it is intermittant, they probably just "restart the WiFi" and go on. This code could be buried deep inside OpenWRT and different from the DHCP management code in Netgear's other routers.
AussieCJ7
Jan 09, 2020Aspirant
I believe there is a number of people seeing this issue based on the number of support community threads that describe symtoms of intermittent lock ups, given the wide range of techincal backgrounds of the user community some of these symptoms have been described more in a more generalist form others have got much closer to the issue but none have been resolved. I have even seen comments of people writing scripts to reboot every evening to try and prevent this issue out of frustation.
As of last night it appears my logs have made to to level 3 so hopefully there is enough in them to get to root cuase in the code. I did finally get a call back howvever very disrepectful 01:35hrs just makes it even worse with a already dis-satisfied customer.