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Forum Discussion
Chrisriche
Feb 13, 2018Aspirant
Orbi stops working but can be reset
My Orbi keeps going down and I'd like to see if I can understand why before replacing/returning. To be more concrete: 1) my Macs show still connected to our local ORBI network (I have a main unit an...
FURRYe38
Jun 24, 2018Guru
What is the Mfr and model# of the ISP modem? Built in router here by chance?
When doing a reset, you can press in the reset button on the back of the router or satellite until the top led turns on amber, then let go. Or use the web page for the router/satellite to do an ERASE under Advanced tab/Advanced settings/Restore and Back up.
NabsG wrote:
How did you reset.
I am having problems.
Firmware update today and then no access to internet.
Then tried a reset of main router reset appeared to reset in that i had flashing light however still did not connect. (Behind virgin modem).
Able to connect directed with macbook to virgin hence this email.
But cannot connect to the orbi in any way any suggetions.
Btw since I tried to reset orbi agina thinking this was something now that does not work either.