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JCRRTX's avatar
JCRRTX
Follower
Jun 20, 2019

Orbi Stops Working Daily

My Orbi RBR20 router stops broadcasting wifi almost everyday.  I have to turn it off and restart the router for it to start working again.  I have updated it with the latest firmwater and it still does this.  Any suggestions on how to fix this would be great.

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 20, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    JCRRTX wrote:

    My Orbi RBR20 router stops broadcasting wifi almost everyday.  I have to turn it off and restart the router for it to start working again.  I have updated it with the latest firmwater and it still does this.  Any suggestions on how to fix this would be great.