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Forum Discussion
aellul
Jul 23, 2017Star
ORBI strange issue HELP PLEASE
Hi all, I have a very strange issue with my ORBI and to be honest I have never ever came across this on any router. I have have set up the ORBI router downstairs and the satellite upstairs. ...
aellul
Aug 02, 2017Star
st_shaw wrote:
aellul Is this an older laptop? It sounds like the WIFI adapter might be incompatible with Orbi's single SSID approach. Maybe it's an older 2.4 GHz-olny adapter?
An easy solution might be to buy a cheap USB WIFI dongle that supports 802.11ac (or at least 802.11n dual band) and plug it into the laptop. They cost as little as $15.
hi,
the dell is 2015 pc...not that old i think. could be that the network adapter is not compatible with the orbi, however why does the dell see the orbi when there is the guest network? i mean when there is the guest network ok, the dell sees both the private network as well as the guest. when the guest is off, the dell sees nothing. i have great trouble understanding that.
thansk
st_shaw
Aug 02, 2017Master
aellul wrote:i mean when there is the guest network ok, the dell sees both the private network as well as the guest. when the guest is off, the dell sees nothing. i have great trouble understanding that.
thansk
It's very strange, and I don't know why it behaves that way. Regardless, a new WiFi adapter would likely solve your problem.
- st_shawAug 02, 2017Master
One thought... The guest network is open (no security) by default. This could be the reason why your laptop behaves differently.