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Forum Discussion
RockSolid
Aug 05, 2018Star
Orbi Sucks
Anyone know if there’s any recourse in a refund for such a crappy device if your out of your 30 day return window at Best Buy? Best Buy obviously won’t do anything if you don’t buy the extended protec...
bryanyu81
Aug 06, 2018Aspirant
RockSolid wrote:
Anyone know if there’s any recourse in a refund for such a crappy device if your out of your 30 day return window at Best Buy? Best Buy obviously won’t do anything if you don’t buy the extended protection plan as they refer to Netgear’s 1 year warranty.
I hope Netgear reps read this forum because this product sucks!!!!
I think there's something either wrong with the Orbi device you have or there's something wrong with your ISP. There is no way an Orbi sucks. I have the Orbi and I bought it from Best Buy, the one with the big ass router as the main router and then the plug in satellite. I pay for the 100/100mbps up and down and I get well over that advertise speeds using the Orbi and those are wifi speeds and not ethernet speeds. I think there's something wrong with perhaps your router, your ISP, the way you set it up or maybe it's you bc there's no way an Orbi sucks! The Orbi outperforms any other mesh router out there and that's a fact, for me at least. I use Verizon FIOS and I got rid of the FIOS router bc it was giving me speeds like 30/40 up and down and I just wasn't going to have that. I did my research and was hesitant at first but after I set it up it has been nothing less than great overall coverage. If you were too cheap and had buyer's remorse and couldn't fork out the money then that's another story but don't tell people that the Orbi sucks without any proof except that you weren't able to return it at Best Buy! Why are you returning a device that works? That's the real questions!
RockSolid
Aug 06, 2018Star
It doesn’t work! And I’m not the only one that thinks orbi sucks!! It drops connectivity all the time....an issue I never had until I got it....so I’d say that qualifies it to receive the label that it sucks!!!
- JeremyWxBAug 06, 2018Guide
I think you should be able to get a refund if you are not happy with the product. But I am more than happy with it. Its has been great - for me.
Jeremy
- RockSolidAug 06, 2018StarThe previous responder made jackass assumptions and insinuations.
ironically I type this from a fast internet mesh router connection that is NOT a Netgear Orbi...so I’m quite certain it’s not user error.