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Forum Discussion
RockSolid
Aug 05, 2018Star
Orbi Sucks
Anyone know if there’s any recourse in a refund for such a crappy device if your out of your 30 day return window at Best Buy? Best Buy obviously won’t do anything if you don’t buy the extended protec...
HG5150
Nov 15, 2018Initiate
Well after multiple issues beginning 11/10 and multiple calls to orbi and netgear, its time to find another wifi company. As i have read in the forums---configsync issies, blocked devices that were never blocked, etc. etc. hard reset, disconnect, reinstall current firmware, etc etc etc etc etc etc etc etc etc etce. modem good, comcast good...12+ hours later and **bleep**. i will box the entire system 600.00 dollars worth and ship to netgear. in my 30+ years in tech and using recent wifi technology, this is such an awesome unit with potential, but a shiitty product and **bleep**ty support. they can now keep the crap that I bought. better bussines Better Business Bureau here i come.
Chi7
Nov 15, 2018Star
You’re right. It does. It’s the fastest mesh router out there....WHEN it works. And honestly, it’s insulting to the rest of us when people make the claim it must be you or user error. Please. It’s a **bleep**ing router that sets up like any other router and the instructions are foolproof.
The orbi however, is not. It disconnects all the time. And people do this and that to get it to work. Why? Why do you have to jump through hoops for an over hundred dollar device? Then there’s the bull**bleep** copy and paste advice from some user(s).
Do yourself a favor like others did. Get a new router. Some including myself have the alllifi and have zero stability problems. Good luck getting your money back. Hopefully they can work something out with you.
The orbi however, is not. It disconnects all the time. And people do this and that to get it to work. Why? Why do you have to jump through hoops for an over hundred dollar device? Then there’s the bull**bleep** copy and paste advice from some user(s).
Do yourself a favor like others did. Get a new router. Some including myself have the alllifi and have zero stability problems. Good luck getting your money back. Hopefully they can work something out with you.