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Forum Discussion
Orbi suddenly doesn't allow sites, even irs.gov
Bought Orbi system in December and it has worked well, but suddenly doesn't allow random sights that it didn't limit before. One of the sites is even irs.gov to pay our quarterly taxes. Called Netg...
I directly connected the ethernet cable from my laptop to the modem and had no issues loading the sites. When I disconnect my phone from the wi-fi and load the sites I don't have any issue either. But if I use wi-fi on either my laptop or phone I have issues.
Circle wasn't enabled. Armour has been enabled since we installed the router back in December and we've never had any issues with it. I turned that off and am still not able to get on those sites.
Updated my Orbi firmware and still not having any success with those sites.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try a factory reset on the RBR and setup from scratch again. I would power OFF the ISP Modem for 30 seconds as well while you factory reset the RBR. Be sure not to enable Armor or Circle as well.
It's a Spectrum modem from Hitron Technologies, Inc. Model E31N2V1
I'll have to try the factory reset. Hopefully that works. I appreciate you continuing to try to help me with this!
Let us know how it goes.
I would also reset or power OFF the ISP modem as well for 1 minuted then back ON while the RBR resets.
Af ter factory reseting the router, how do I set it up if I don't have the clear sleeve with the QR code?