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superczar's avatar
superczar
Apprentice
Jun 23, 2020
Solved

Orbi system - Faulty LAN / switching design - Will NG ever fix it?

Issue - Orbi system with 2 satellites (R1, S1, S2)  will randomly drop LAN communication between segments. e.g. devices connected to S1 (both wired/wireless) won't be able to ping devices on S2 (or ...
  • superczar's avatar
    superczar
    Sep 05, 2020

    MS , FURRYe38 

    It's been more than a week since i loaded Voxel and the system hasnt needed a restart.

    I will take that as a win!

    :smileyhappy:

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 23, 2020

What is the Mfr and model# of the ethernet switch in the configuration?

superczar's avatar
superczar
Apprentice
Jul 27, 2020

So another update on this perpetual problem: 

 

What works mostly stable - Leaving all devices on 2.1.4.16 with updates / Internet access blocked at the firewall

It's usually weeks (or a power outage) after which this situation recurs .

 

At each major firmware iteration, I update to see if it solves the issue but alas, it only makes it worse.

Anyway , After the latest firmware (2.5.1.32 (?) ) , I had to take the RESET route to to do a clean revert to 2.1.4.16

A few days later, I realized the guest network was left on its default off setting so I enabled the guest network and right after, the LAN segment on the RBS50 stopped responding (Internet working as expected on all devices)

So I disabled guest network and the RBS50 devices re-appeared.

 

I am going to leave the guest network off to see if it truly helps or if the above was just an aberration.

 

FURRYe38 

The switches are unmanaged TP-Link and D-Link.

they are too dumb to be the culprit

/in any case, I have run tests with temporary CAT6 running between them (which I so wish but unfortunately cannot keep)