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Forum Discussion
RBTP
Sep 14, 2018Aspirant
Orbi Throttling Wired Ethernet connection
All,
I'm new to the forum, and having an issue regarding my Orbi RBK50 limiting/throttling my wired Ethernet. The WiFi portion works great, it is only an issue with the wired ethernet. Here is wh...
- Sep 16, 2018
Problem solved!
I obtained a friends laptop computer and connected it via ethernet to my satellite, got full speed, with wireless also got the same high speeds. Then I tried connecting the same laptop to the ethernet from the RBR and got full speed! Now I realize it is something in my desktop, rather than the Orbi router!
Not having this desktop for very long, after digging into the settings, I found it has a "Killer" E2400 Gigabit ethernet controller, with an associated application that was preset to controlling the speed of each application. Turned this off and viola...full speed now coming in via the ethernet cable!
One of the reasons I was stumped is I had been getting good speeds (120Mbps) prior to installing my new modem, and then started getting limited speeds via ethernet and full speeds with the wireless...weird. Somehow the Killer application must have started limiting the wired speed for some unknow reason, and allowing the full WiFi speeds (go figure)
Anyway, greatly appreciate all the help and advice...learned a lot during the process!
FURRYe38
Sep 14, 2018Guru - Experienced User
What FW is currently loaded?
Factory reset maybe needed if one has not been performed. Be sure that when you do reset, reset the router and set up from scratch. After setting up, only set up wifi SSID and PW. Don't enable QoS, Traffic Meter or Access controls on the router. First do a speed test with a ethernet connected PC using a web browser to speedtest.net or your ISP speed test set. Check your speeds first. IF good, then connect the satellite via wireless. If good there, you can connect the Ethernet cable to the satllite, wait 5 minutes for the top led to turn on BLUE. Do a IP address reservation for the satellite and PC as well ON the router.
Also when speed testing, make sure your PC/Browser security SW is temporarily disabled. Also speed test with different browsers and some browser results may differ.
There a network switch in the mix? If so, Mfr and model# please.
- RBTPSep 14, 2018Aspirant
Thanks for the quick response!
Current firmware is V2.1.4.16 on both the Router and satellite, so that is up to date
As per the speed test, I use a variety of devices, browsers and speed test sites. There are always some differences, but nothing close to the extreme loss as I get hardwired with the direct ethernet cable. The wired ethernet was working normally at full speed prior changing my modem, and nothing else was changed in any settings, so it must be an Orbi router glitch when it connected to the new modem.
I'll try a factory reset with the options you suggested, and will let you know if the reset fixes the issue.
Thanks
- RBTPSep 14, 2018Aspirant
Sorry, forgot to answer the external switch question, which is no.
One of the reasons for purchasing this model is because it has several LAN ethernet ports on each module, letting me use the Orbi to connect wired devices.