NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bielski
Jan 01, 2019Tutor
Orbi Throttling Wired Ethernet connection
I noticed this morning that our RBR40 seems to be throttling our 200 Mbps Interenet speeds down to about 90 Mbps on the wired connections around my home. Wifi is at 200Mbps+. I did separate multiple...
- Feb 02, 2019
ekhalil FURRYe38 , After borrowing a thunderbolt to giagbit adapter, a usb-c to gigabit adapter and a very long cat 6 cable, I think I was able to determine that there may be a problem with the CAT 6 cable running from the RBR40 to the jack in my office. I connected the long CAT6 directly from my RBR40 to my Imac and got full speeds and 1000baset hardware. I connected my Macbook to the RBR40 and got full speed. I then connected my Macbook to the jack in my office and got 90mbps and 100baset hardware. I'm going to change the connector on the old CAT 6 and see if that restores full speeds. In the mean time wi-fi gives me full speed.
Bielski
Jan 05, 2019Tutor
FURRYe38, I gave it a shot this afternoon. Assuming that I followed your instruction correctly, there was no change. Wired Internet Speeds still at 90-95Mbps and WiFi at 235Mbps. At this point, I've swapped out everything but the RBR4o. If it is hardware related, as I'm starting to suspect, how does one get in touch with Netgear Support without having their overpriced service contract??
FURRYe38
Jan 05, 2019Guru - Experienced User
Send Blanca_O a PM.
After turning off satllites and everything else besides the base router, wired speeds at the router are still slow? Do you have a different wired PC that you can test with by chance just to see if the problem appears with a 2nd wired PC?
- BielskiJan 05, 2019Tutor
FURRYe38, I don't have another wired computer, but:
1. I plugged my computer directly into my cable modem and got top speed
2. I do have an Apple TV Gen 4 with SpeedTest App and that exhibits the exact same speeds when connected directly into the RBR40
Like I've told ekhalil, I've swapped cables, unplugged everything but individual devices, taken switches out of the equation, done 2 factory resets at this point, and I've tried rolling back firmware as well. Anything else I've missed in troubleshooting? The only thing I can't swap out is the RBR40.
- ekhalilJan 05, 2019Master
Bielski wrote:
......
2. I do have an Apple TV Gen 4 with SpeedTest App and that exhibits the exact same speeds when connected directly into the RBR40
The Apple TV Gen 4 supports only upto 100 Mbps according to it's specs, nothing wrong with that!
Please check the iMAC settings as in my previous post :)
- BielskiJan 05, 2019Tutor
Valid point. I researched that as well and you're right. It's strange that you can get a fgaster speed on wifi than hard wired. I have 2 of them and the Wifi one gets 235Mbps which explains my confusion. Thanks!