NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bielski
Jan 02, 2019Tutor
Orbi Throttling Wired Ethernet connection
I noticed this morning that our RBR40 seems to be throttling our 200 Mbps Interenet speeds down to about 90 Mbps on the wired connections around my home. Wifi is at 200Mbps+. I did separate multiple...
- Feb 02, 2019
ekhalil FURRYe38 , After borrowing a thunderbolt to giagbit adapter, a usb-c to gigabit adapter and a very long cat 6 cable, I think I was able to determine that there may be a problem with the CAT 6 cable running from the RBR40 to the jack in my office. I connected the long CAT6 directly from my RBR40 to my Imac and got full speeds and 1000baset hardware. I connected my Macbook to the RBR40 and got full speed. I then connected my Macbook to the jack in my office and got 90mbps and 100baset hardware. I'm going to change the connector on the old CAT 6 and see if that restores full speeds. In the mean time wi-fi gives me full speed.
Bielski
Jan 12, 2019Tutor
Still stuck. Playing phone tag with Netgear support arranged by Blanca_O. When I have the solution I will post it.
Bielski
Jan 20, 2019Tutor
ekhalil, FURRYe38, Still no resolution. Haven't been able to connect with Netgear support yet. I did spend the afternoon dealing with my ISP, Spectrum to see if it is their hardware somehow. They ran tests on their modem and also using their router instead of the Orbi, and they couldn't get more than 100baseT on my hardware. They had me run down to their store and replaced their hardware with new versions.
My first step ws that I got their modem up and running and connected my computer directly to its ethernet port. I got 1000baseT as hardware and 235Mbps. Next step, I added back in the Orbi. Speeds dumped me back down to 100baseT and less than 90Mbps. I tried to reconnect directly to the modem and the card is now stuck at 100 baseT. SPoke to Spectrum again and I'm scheduling a service visit to rule out their equipment.
Back to the drawing board
- ekhalilJan 20, 2019MasterInteresting! Please keep us updated.
- BielskiFeb 02, 2019Tutor
ekhalil FURRYe38 , After borrowing a thunderbolt to giagbit adapter, a usb-c to gigabit adapter and a very long cat 6 cable, I think I was able to determine that there may be a problem with the CAT 6 cable running from the RBR40 to the jack in my office. I connected the long CAT6 directly from my RBR40 to my Imac and got full speeds and 1000baset hardware. I connected my Macbook to the RBR40 and got full speed. I then connected my Macbook to the jack in my office and got 90mbps and 100baset hardware. I'm going to change the connector on the old CAT 6 and see if that restores full speeds. In the mean time wi-fi gives me full speed.
- ekhalilFeb 02, 2019Master
Bielski wrote:
ekhalil FURRYe38 , After borrowing a thunderbolt to giagbit adapter, a usb-c to gigabit adapter and a very long cat 6 cable, I think I was able to determine that there may be a problem with the CAT 6 cable running from the RBR40 to the jack in my office. I connected the long CAT6 directly from my RBR40 to my Imac and got full speeds and 1000baset hardware. I connected my Macbook to the RBR40 and got full speed. I then connected my Macbook to the jack in my office and got 90mbps and 100baset hardware. I'm going to change the connector on the old CAT 6 and see if that restores full speeds. In the mean time wi-fi gives me full speed.
Great, sounds like you're on the correct track. Good luck!
- FURRYe38Feb 02, 2019Guru - Experienced User
Glad you were able to narrow it down and it was a cable issue and not a router issue.
Be sure to mark your forum post solved so other will know for future reference.
Enjoy. :smileywink:
Bielski wrote:
FURRYe38 , After borrowing a thunderbolt to giagbit adapter, a usb-c to gigabit adapter and a very long cat 6 cable, I think I was able to determine that there may be a problem with the CAT 6 cable running from the RBR40 to the jack in my office. I connected the long CAT6 directly from my RBR40 to my Imac and got full speeds and 1000baset hardware. I connected my Macbook to the RBR40 and got full speed. I then connected my Macbook to the jack in my office and got 90mbps and 100baset hardware. I'm going to change the connector on the old CAT 6 and see if that restores full speeds. In the mean time wi-fi gives me full speed.