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Forum Discussion
ronealwa
Mar 11, 2020Star
Orbi Traffic Meter stopped working
In the last several days the Traffic Meter on my Netgear Orbi system mysteriously stopped working. All entries reverted to zero even though I have traffic flowing every day. I googled the issue a...
- Mar 14, 2020
Maybe I'm missing something but there seems to be a simple work-around for this.
Turn off DST and then select a time zone that gives you the correct time. That will provide traffic and the correct time. Come November when the time changes back, you can just adjust your time zone back to the correct zone for your location.
CrimpOn
Mar 11, 2020Guru - Experienced User
ronealwa wrote:When I turned this off and saved, magically the Traffic Meter readings came back and everything seems to be working fine now except that my "Orbi clock" is now off by 1 hour because the Adjust for DST option has been turned off.
Is this a known bug and is Netgear actively working to fix it?
Interesting report. Have you tried checking the Daylight Saving Time box again to see if Traffic Meter keeps working?
I have watched this forum for two years and this is the first report about this I remember seeing. My guess is, "No. This is not a 'known bug' and Netgear is not actively working to fix it." Netgear appears not to be fixing a number of really serious issues that affect many customers and prompt pretty angry comments on the forum. If there is a priority list, my guess is investigating an issue like this will be FAR down the list.
Hope this doesn't come across as too negative. I am one of those who are really happy with the performance of my Orbi and glad I bought it.
ronealwa
Mar 11, 2020Star
I did try turning the DST option back on and when I did, the traffic meter reverted to all zeroes again. So I can reproduce the problem consistently.
Oh well, I am just happy that I got a solution that got the traffic meter back working correctly. I can live with the clock being off an hour...until the fall when we go back off DST...lol
- CrimpOnMar 11, 2020Guru - Experienced User
ronealwa wrote:I did try turning the DST option back on and when I did, the traffic meter reverted to all zeroes again. So I can reproduce the problem consistently.
Thanks for the report. I should have checked my own Orbi before responding. "Funniest thing", MY RBR50 Traffic Meter is also "zeroed out." When I turn it off and download 100mb of files, nothing shows. When I turn it back on again and download files, nothing slows.
What fun!
- CrimpOnMar 11, 2020Guru - Experienced User
I rebooted the router as well. Still no Traffic Meter.
- CrimpOnMar 11, 2020Guru - Experienced User
It is interesting that the Traffic Meters stats are there. They simply do not display. I tried restarting the counters, which actually does work. But, when DST is checked "on", no statistics appear at all. Wonder how long this behavior persists. Will there be a magic cure on April 1?