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Forum Discussion

MarylandForce's avatar
MarylandForce
Tutor
Jan 21, 2018

Orbi updated to V2.1.2.18

My orbi has been reliable until yesterday Jan 20, 2018.  FIrmware is up to date and is V2.1.2.18 on both the RBR and two RBS satellites.     I don't know whats going on but my router appears to be ...
rebooting
Troubleshooting
wifi
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jan 23, 2018

Do you happen to have a bunch on android/google devices connected to the network? if so there is a know issue with the devices crashing the router google is working on a fix for these issues. Netgear is also working with google on the issues.

 

DarrenM

  • MarylandForce's avatar
    MarylandForce
    Tutor
    Jan 23, 2018
    Definitely using Android phones Samsung S8, s6 along with Galaxy Tab and a whole bunch of other devices including Apple computers, and iOS devices. Approximately 40 wifi devices at any given time.

    Wasn't sure about the Samsung vs google specific problems, if they were in any way related. My problem didn't start until this past Saturday when the router started rebooting and the network became unreliable.