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Forum Discussion

seamonkeas's avatar
seamonkeas
Aspirant
Jan 30, 2019

ORBI used as Gateway Slower than 1GB Connection

Hello, I'm having trouble getting the RBK50 to run at 1GBS via ethernet when setup using PPOE and VLAN201. When I test the speeds with ethernet to the centurylink ZyXEL C3000Z, I have no issues. Wh...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 30, 2019

Are you testing the speedtest app with in the Orbi UI or using a Wired PC connected to the Orbi and using speedtest.net windows or mac app? 

 

If you used the QoS app in the UI then I would do a factory reset on the Orbi and setup from scratch and this time, do not run the Orbi speedtest app, use a wired PC and speedtest.net app from there site. Do this while ALL other devices are not connected to the router. 

 

Why is PF needed for 443? 

 

You can use the ISP modem as your router and then use the Orbi in AP mode. 

Or try using the modems DMZ for the Orbi in router mode. 

seamonkeas's avatar
seamonkeas
Aspirant
Feb 01, 2019
  • I've never used QOS and already factory reset it (again)
  • Yes, I'm using ethernet to the PC

It is a night and day difference if I use the Century Link Modem on it's own.

 

"ISP modem as your router and then use the Orbi in AP mode."

I'm currently doing this, but it seems to block my web services on the ISP modem. They work fine on the orbi by itself.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 01, 2019

    If the Orbi is in AP mode, then it's only working as a pass thru for traffic. There is no routing. 

     

    For any PF configurations, you'll need to look into the ISP Modem/router to ensure it's correctly working well. 

     

    Are you testing the speedtest app with in the Orbi UI or using a Wired PC connected to the Orbi and using speedtest.net windows or mac app? 

    • seamonkeas's avatar
      seamonkeas
      Aspirant
      Feb 04, 2019

      If the Orbi is in AP mode, then it's only working as a pass thru for traffic. There is no routing. 

      Yes, I undersand that AP mode is not doing routing.I'd prefer to not use this setup at all.

      For any PF configurations, you'll need to look into the ISP Modem/router to ensure it's correctly working well. 

      Yes, I noted that there is some empirical evidence that Centurylink routers don't do PF well.

      Are you testing the speedtest app with in the Orbi UI or using a Wired PC connected to the Orbi and using speedtest.net windows or mac app? 

      I've used a wired connection with command line interface through linux that uses speedtest.net servers, I've also tried Fast.com, the regular Speedtest GUI, etc. All of that is irrelvant though, as the speeds I've seen in AP mode, or with the router provided by century link are acceptable. It is only in PPOE mode that I have trouble.
       
      Furry, I appreciate you trying to help. However, please read my first post carefully specifically the section that says "When I test the speeds with ethernet to the centurylink ZyXEL C3000Z, I have no issues."
       
      I would appreciate someone who has a similar internet setup commenting. If there is anyone who also has a PPOE setup, I would appreciate your thoughts tremendously.
       
      I am not a your typical user who doesn't try "turn it off and back on again".
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Feb 04, 2019

        Has the Orbi been configured correctly for AP mode and connected to the ISP modem to see if the speed is to spec there? 

        There is probably a NAT accelleration issue between the Orbi and ISP modem when the Orbi is in Router mode. 

         

        You might contact NG support to see if there are any issues in PPPoE and router mode with the Orbi. 

         

        Good Luck,