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Forum Discussion
jeraboom
Oct 13, 2017Star
Orbi V2.0.0.74 - iPhones constantly losing Internet connectivity (but not WiFi connectivity)
I think I've been more than patient with my 6-month-old Orbi System, but this is getting ridiculous. Since "upgrading" to V2.0.0.74, our iPhones are constantly losing their Internet connectivity. The...
nkd
Mar 25, 2018Apprentice
I haven't disabled anything, to be honest. I don't believe a feature that is part of the product should be disabled just to make it work. Since I never had problems before.
On the other note just installed beta firmware late last night and did a factory reset. I will report back further, seems like one of the main bugs in the notes on beta firmware was what I am experiencing where some of my devices would lose internet while others would be fine, mainly wifi.
So far it looks decent and my speeds seem to be faster as well. But I wouldn't say its eliminated until I have tested it for a week or so and see if any of the family members complain about it lol.
jeraboom
May 05, 2018Star
Original Poster here again.
I’m now running 2.1.4.10. Switched 2nd satellite back on, and let it update. It worked for a couple of hours, then exhibited the same problems as before. I turned it back off.
I’m now running 2.1.4.10. Switched 2nd satellite back on, and let it update. It worked for a couple of hours, then exhibited the same problems as before. I turned it back off.
- FURRYe38May 05, 2018Guru - Experienced User
Try a full factory reset on both Router and Satellite then set up from scratch. This needs to be done coming from older FW versions...
What is the distance betwen the satellite and router? 30 ft min to start...
jeraboom wrote:
Original Poster here again.
I’m now running 2.1.4.10. Switched 2nd satellite back on, and let it update. It worked for a couple of hours, then exhibited the same problems as before. I turned it back off.- computersteveMay 05, 2018Apprentice
I’m now also running 2.1.4.10. I have been experiencing the drops of connectivity on IOS devices as well.. whats very strange is it seems to be the way certain devices handle being connected to the Orbi.. I have an Alexa Spot that is connected to a satelite & never looses internet lol meanwhile in the same room I can't use the iPhone without toggeling the wifi... go figure lol
- FURRYe38May 06, 2018Guru - Experienced User
Try a full factory reset on both Router and Satellite then set up from scratch. This needs to be done coming from older FW versions...Disable MIMO, Daisy Chain and Fast Roaming.
computersteve wrote:
I’m now also running 2.1.4.10. I have been experiencing the drops of connectivity on IOS devices as well.. whats very strange is it seems to be the way certain devices handle being connected to the Orbi.. I have an Alexa Spot that is connected to a satelite & never looses internet lol meanwhile in the same room I can't use the iPhone without toggeling the wifi... go figure lol