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Forum Discussion
RussFogg
Mar 05, 2020Tutor
Orbi V2.5.1.8 issue
Hi, 2 days did a auto FW update from the app which prompted me - it was V2.5.1.8 Since then the RBR50 reboots itself every 20min I have done the following in the order I have listed... ...
FURRYe38
Mar 06, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try this, download the v2.5.1.8 FW files for the RBS and RBR to your PC. While the RBS is online and connected, log into it's web page and manually send the RBS FW file to it. Then send the RBR file to the RBR. After the RBS is online press the back reset button for 15 seconds then release. Turn the RBS off after it starts blinking WHITE.
Disconnect the RBR from the ISP modem/ONT and ALL other LAN devices accept for the 1 wired PC. Power OFF the ISP modem for 30 seconds then back ON. Press the back reset button for 15 seconds then release. Walk thru the setup wizard. Skip adding the RBS for now. Get the RBR setup alone. Reconnect the RBR to the ISP modem and check the status and internet access. Does the RBR keep rebooting?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
RussFogg wrote:Hi,
2 days did a auto FW update from the app which prompted me - it was V2.5.1.8
Since then the RBR50 reboots itself every 20min
I have done the following in the order I have listed...
- Auto updated to V2.5.1.8...reboots start
- Factory reset and setup again from scratch...reboots continue
- Manually updated to V2.5.1.8
- Factory reset and setup again from scratch...reboots continue
- Manually downgraded to RBS50-V2.3.5.34 (looks like the last stable FW from the forum reading)
- 'Tried' to Factory reset and setup again from scratch but this time the iOS Orbi app forced me to update to V2.5.1.8, even tried to kill the app and connect via the browser but the router was not up and running
- Due to above had to go back to V2.5.1.8
Any advice pls guys?
Retired_Member
Mar 06, 2020The answer is here Message 3 of 6 while reverting the FW.,