NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi Voice and kkbox
I got an Orbi Voice in June and its working fine, but I was going through my network logs and found that it is pinging account.kkbox.com almost constantly. From what I can tell, kkbox is a music str...
I've got a static IP address at home, and I'm using OpenDNS; this gives me the chance to see a nice dashboard with statistics.
I have noticed that there's a huge number of DNS requests to account.kkbox.com domain (more than 30K per day).
Now ... I'm in Italy, where kkbox is not available.
I got crazy to find out who was responsible for all those requests, I had to manually enable DNS logging on my router, and unplug all the devices one by one until the requests did not stop (there were more or less 4 each 2 seconds).
My RBS40V is on firmware V2.3.5.14, and I think that more than 30K per each day ... is really a HUGE number.
Where's the need to contact a service that it's not even available?
Is there a way to avoid this?
I'm glad to have some company. I have been looking and still haven't found an answer. I've been able to blacklist the site so that the DNS doesn't resolve and haven't seen any change in the functionality of the Orbi.
I am willing to bet it's sloppy code that doesn't have an end to the login call in the event of no account. But I'd love to see it cleaned up if only so that it takes the spam out of my dashboard.
I think we both are in good company. Most probably every single owner of RBS40V has the same issue, without being aware.
Problem is that it's very difficult to notice those 30-40K queries everyday (I wouldn't have noticed without OpenDNS dashboard).
Furthermore, even once noticed, it's difficult to find out where they come from.
I think that the only solution is to wait for the next firmware release.