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Forum Discussion
DLLM
May 20, 2019Guide
Orbi Voice isn't quite working
Just setup my RBK50V yesterday, with firmware 2.3.0.12, able to login with my Amazon account, I can see the Orbi Voice on my Alexa device list from the app too. However, if I talk to Orbi Voice "Ale...
- May 28, 2019I managed to get it working at last, by logging into the router through a browser (not the app), clicked a few OK button since it was my 1st time login via browser and all in sudden it works.
My finding is that the iPhone app cannot make the Orbi router/voice to 100% functional without a web base visit.
Anyway, I am all good now.
Blanca_O
May 28, 2019NETGEAR Employee Retired
Hi DLLM
I suggest to do this steps: open Orbi app > Network map > tap on Orbi Voice icon > Details tab and connected Amazon Account > click English voice commands.
Keep us posted of the result.
Regards,
Blanca
Community Team
- DLLMMay 28, 2019GuideI managed to get it working at last, by logging into the router through a browser (not the app), clicked a few OK button since it was my 1st time login via browser and all in sudden it works.
My finding is that the iPhone app cannot make the Orbi router/voice to 100% functional without a web base visit.
Anyway, I am all good now.- michaelkenwardMay 29, 2019Guru - Experienced User
Thanks for the report back.
Generally the browser is a more versatile way into controlling things. And the iPhone app seems to be "challenging" for Netgear.