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Mr_bwd's avatar
Mr_bwd
Aspirant
Oct 21, 2020
Solved

Orbi Voice RBS-v40 doens't work with Tunein

Hey,

 

Since a few days my orbi voice doesnt support Tunein radio. I used it very often. Now it say '<any radio> on tunin live is not available right now'. The firmware i use on my orbi is V2.6.1.4. and the router has V2.5.2.4. Does anyone knows how to fix this problem? I miss the radio....

 

Or is it possible to get google assistance on it. That would be great.

  • Amazingly, I upgraded my phone to iphone 12 this weekend, and TuneIn started working on the Orbi Voice. I had previously re-installed both the Orbi and Alexa apps, but this didn't help - and no idea, why upgrading the phone helped. There must be some bug in the apple software - maybe hard reset on the phone would help...

4 Replies

  • Hi, and thanks for raising this - I've been looking for a solution now for 2 weeks. Playing Tunein via Alexa app and phone speakers works fine, but as soon as audio is directed to Orbi Voice, it says that Tunein Live (=premium service) is not available. 

     

    I'm on the same firmware level (RBS40V V2.6.1.4 / RBR50 V2.5.2.4) - and while there are several other radio apps in Alexa skills, only Tunein can be controlled via the app.

     

    • Mr_bwd's avatar
      Mr_bwd
      Aspirant
      Yes and i loved the sound and to use the app with the system. This is a reason why I bought the rbs40v. I think I could better buy a satellite and a separate speaker...
      • Jaihun's avatar
        Jaihun
        Initiate

        Amazingly, I upgraded my phone to iphone 12 this weekend, and TuneIn started working on the Orbi Voice. I had previously re-installed both the Orbi and Alexa apps, but this didn't help - and no idea, why upgrading the phone helped. There must be some bug in the apple software - maybe hard reset on the phone would help...