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Forum Discussion
Orbi Voice unable to control volume or tone controls
I have an Orbi Voice set-up. All works well except the ability to control the volume or tone setting on the Sattelite Speaker. I have the device set up to use Amazon Alexa and it works fine, except...
Larryf6666 wrote:
Yep exactly the same problem can’t change the volume up or down & the volume is so quiet basically it’s unusable.
How are you changing the volume?
Voice? "Fingers"? App?
They all work here.
I have the same problem. Unable to control voice satellite volume either in the Orbi App, or the Alexa app, or the touch control on the satellite. The volume controls do not exist in either app and the physical volume control on the satellite produces no volume changes. The sound control settings (bass, treble) exist in the apps but do not produce any change in audio. Satellite firmware V 2.3.5.6, Router firmware V 2.3.5.30, Orbi App V 2.3.7.622, Alexa App V 2.2.283059.0
I'm also unable to control volume using either voice or the slider. I am using firmware V2.6.1.4 and don't see any new updates.
This is the solution that I posted earlier in this thread:
Find the IP address of the orbi voice. in your browser type 192.168.1.xx<- the ip adress/debug.htm, example 192.168.1.15/debug.htm and try Upgrade Touch Board Firmware.
Have the same issue here. Speaker function is somewhat unusable.
J
frankieg73 wrote:I have the same problem. Unable to control voice satellite volume either in the Orbi App, or the Alexa app, or the touch control on the satellite. The volume controls do not exist in either app and the physical volume control on the satellite produces no volume changes. The sound control settings (bass, treble) exist in the apps but do not produce any change in audio. Satellite firmware V 2.3.5.6, Router firmware V 2.3.5.30, Orbi App V 2.3.7.622, Alexa App V 2.2.283059.0
